Location: Downtown LA Employment Type: Full-TimePosted: September 17, 2026

About Us

Downtown LA is a premier dealership dedicated to delivering exceptional service and quality for Audi and Volkswagen vehicles. We are seeking a skilled Audi/VW Certified Technician to join our team, focusing on reconditioning, maintenance, and repairs for retail-ready vehicles. If you’re passionate about precision automotive work and certified in Audi or VW systems, we want you on our team!

Job Summary

As an Audi/VW Certified Technician at Downtown LA, you will perform reconditioning, maintenance, and repairs on Audi and Volkswagen vehicles, as well as other makes, to prepare them for retail. Your expertise and certifications will ensure our vehicles meet factory standards and exceed customer expectations.

Responsibilities

• Perform mechanical diagnostics, and repairs.

• Conduct routine maintenance (e.g., oil changes, tire rotations, brake repairs, fluid exchanges) and complex repairs on Audi and VW models.

• Diagnose and resolve mechanical, electrical, and performance issues using advanced diagnostic tools and Audi/VW-specific software.

• Ensure all vehicles meet Audi and Volkswagen factory standards, as well as dealership quality and safety requirements.

• Collaborate with service advisors and sales teams to provide accurate repair timelines and vehicle condition reports.

• Maintain a clean, organized, and safe work environment in compliance with dealership and manufacturer policies.

Qualifications

• Audi or Volkswagen factory certification preferred(e.g., Audi Technician Certification or VW Master Technician).

• 2+ years of experience as a certified technician, with expertise in Audi/VW systems and reconditioning processes.

• Proficiency with Audi/VW diagnostic tools (e.g., ODIS, VAS) and repair equipment.

• Valid driver’s license with a clean driving record.

• Strong attention to detail and commitment to delivering retail-ready vehicles.

• Ability to work efficiently in a team-oriented, fast-paced environment.

Benefits

• Competitive hourly pay ($25 - 60/hour, based on experience and certification level).

• Comprehensive health, dental, and vision insurance.

• Paid ongoing training and opportunities for advanced Audi/VW certifications.

• Career advancement potential within a leading luxury dealership.

• Employee discounts on parts, services, and vehicles.

Job Overview

We are seeking a dynamic and professional Service Consultant to join our growing team. As a Service Consultant, you will be the face of our service department, providing top-tier customer service, building lasting client relationships, and ensuring seamless communication between customers and our expert technicians. If you have a passion for luxury automobiles and a commitment to excellence, we want to hear from you!

Responsibilities

• Greet and engage with customers, providing a personalized and professional service experience.

• Listen carefully to customer concerns, assess vehicle service needs, and recommend appropriate maintenance or repair solutions.

• Prepare detailed service estimates and explain repair processes, timelines, and costs to customers.

• Coordinate with technicians to ensure timely and high-quality service delivery.

• Verify final invoices align with services performed and provide maintenance recommendations based on vehicle age, mileage, and service history.

• Maintain ongoing communication with customers, providing updates on service progress and addressing any concerns.

• Build and nurture long-term client relationships to foster loyalty and repeat business.

• Stay informed about the latest automotive technologies, product offerings, and optional packages for luxury/highline vehicles.

Qualifications

• Experience: Minimum of 2 years in automotive service advising, preferably in a luxury or highline dealership setting.

• Skills: Strong consultative selling skills, excellent communication, and a customer-focused mindset.

• Exceptional interpersonal skills with the ability to build trust and rapport with high-end clientele.

• Technical knowledge of automotive repairs and familiarity with estimating software.

• Ability to multitask, prioritize, and thrive in a fast-paced environment.

• Proficiency in service database systems and basic computer skills.

• Valid driver’s license and a clean driving record.

• Professional appearance and demeanor, reflecting the luxury brand image.

Benefits

• Comprehensive health, dental, and vision insurance.

• 401(k) with company matching.

• Paid time off and holidays.

• Opportunities for career advancement within our dealership network.

• Ongoing paid training to stay current with automotive technology and brand standards.

• Employee discounts on vehicle purchases and services.

Audi Downtown LA | Los Angeles, CA

Join Our Team

Audi Downtown LA is looking for motivated, customer-focused Sales Consultants to join our growing team.

We believe great salespeople are built through strong leadership, continuous training, and a commitment to delivering an exceptional guest experience.

Whether you're an experienced automotive professional or looking to start a career in the industry, we provide the tools, training, and support to help you succeed.

Responsibilities

• Deliver an exceptional customer experience from introduction to delivery.
• Understand customer needs and recommend the right vehicles.
• Demonstrate Volkswagen products, features, and technology.
• Build lasting customer relationships through consistent follow-up.
• Manage leads, appointments, and customer interactions through our CRM.
• Work collaboratively with management to achieve individual and dealership goals.
• Maintain a professional, positive, and accountable attitude.

Qualifications

• Strong communication and interpersonal skills.
• Self-motivated, competitive, and goal-oriented.
• Professional appearance and positive attitude.
• Willingness to learn and continuously improve.
• Automotive sales experience preferred but not required.
• Valid driver's license and acceptable driving record.

What We Offer

• Competitive commission-based earning opportunities.
• Ongoing sales and product training.
• Supportive, hands-on management team.
• Opportunities for career advancement.Employee benefits for eligible team members.
• A professional, team-oriented work environment.

Why Audi Downtown LA?

We're building more than a sales team. We're building a culture centered on customer satisfaction, professional development, teamwork, and accountability. We invest in our people because we believe their success drives the success of our dealership.

Location: Audi Downtown LA, Los Angeles, CA

Apply Today

If you're driven to succeed, enjoy working with people, and want to build a rewarding career in automotive sales, we'd like to meet you.

Audi Downtown LA is an Equal Opportunity Employer, an Oak Motorcars Group company.